Uk Tennis Services
Is there a consumer protection agency in England I can make a complaint?
I bought a shop phone line rental through the online phone book and the business received cash back within 90 days and then the 3rd Month. It has 4 months already and i still havent received any cash back was. I have the Customer service several times mentioned, but say they only ever return the money advanced and plays tennis phone to me. I have written a formal letter of complaint but no response after the time that I have given them an answer. "May I know where or what site can I file a consumer complaint about this company in London, United Kingdom about this case? The cash-back policy is clearly stated in the statement.
All phone companies are required to establish a formal customer complaints process. If the company no one has, you should tell the communications watchdog, Ofcom. They can be reached: OFCOM Contact Centre Riverside House 2A Southwark Bridge Road London SE1 9HA request Line Tel: 0845 456 3000 or 020 7981 3040 Fax Request Line: 0845 456 3333 or 020 7981 3334 Switchboard: 020 7981 3000 or text phone 020 7981 3043 Fax 020 7981 3333 E-mail: contact@ofcom.org.uk Website: www.ofcom.org.uk
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